Japanese gift shopping MUGEN(Q&A)

Japanese giftの萬里小路美術店からOrder from Japan国内からのご注文

Company name

MUGEN

Representative

Tsutomu Madenokoji

Address

1188-351, 0jicho Midori-ku Chiba-shi Chiba-ken 267-0065 Japan

Phone#

043-488-5288/+81-43-488-5288

Fax#

043-488-4678/+81-43-488-4678

E-mail

お問い合わせメールはこちらからお願いします。(Contact us.please,click here)

URL

http://www.m-kokeshi.com

Tax

Japanese consumption tax is included in each price.

Order

We are only able to accept an e-mail or fax order.

Payment method

Credit card(VISA・Master card・Amex・JCB)
Bank transfer(The transfer charge is to the Customer’s cost)

Shipping

Shipping cost is chargeable to the Customer.

To Japan

SAGAWA-express or Postal mail.
(Generally within 2-3days after we receive your order.)
Flat rate of .740 throughout Japan regardless of the size or weight of the package
Free shipping for all Kanji Accessories

To outside Japan

We use EMS in shipping (EMS is a top-priority mail by airfreight supported by a reliable tracing system. Please refer to the following URL. for details.)http://www.ems-post.jp/

We may be able to suggest the most suitable shipping method for your order.

Refund / Return

In case you found damages or defects on the items after receiving them, please contact us immediately by FAX or e-mail. We will exchange it as soon as we receive the returned item.We refund you the shipping cost for returning damaged or defected items.If you return the items for your own reason (we only accept unused items), you are responsible for all shipping charges of returned items.We cannot accept the return and refund of any item damaged or defected by the Customer’s responsibility after the item is delivered to the Customer.As to the refund to the Customer who used a credit card inside Japan, we will start the refund procedure immediately after we receive your returned items. The refund is sent to your credit card account; however, please not that the refund procedure may require time depending on the credit card company you used.In case no payment is made within 10 days after we receive the order, we deem the order to be cancelled. As to custom-made orders (like items with your own names), we will start manufacturing them after the payment is confirmed, so please note that you cannot cancel the order after you make the payment.

How to order from Japan

Place your order by Fax or e-mail.

In a few days you will receive an e-mail or fax referring to the total amount due including shipping costs, the payment method and other necessary details.
FAX:If you do not have to edit the information you filled in, send it back to us.
e-mail:If you do not have to edit the information you filled in, send it back to us.

Payment by bank transfer:In payment by bank transfer, please make a full payment.Please note that customers will have to bear the transfer fees.We will ship the product after we have confirmed your payment.
Payment by credit card:In payment by credit card, your credit card details will be included in the necessary information.We will ship the product, after the credit card payment procedures have completed.

Order by Fax

Print out an order sheet in the PDF file, fill in the necessary information, and fax it to 043-488-4678.

 

A domestic order form
(fax_jp.pdf)(PDF:172KB)

 

To view and print out the file you will need to have Adobe Document Reader on your computer.
If you do not already have it you can download it from the Adobe site.

※If you live in Japan and it is possible for you to fill out the order form in Japanese, please place your order from Japanese Order Form page.

【Order by E-mail】

Fill in the necessary information and mail it to us.

is indispensable.

Order
NAME
ADDRESS

Enter Street Address, City/Town/County

Enter your room number and the name of the apartment house or building.

E-Mail
TEL --
ORDER1
ItemCode
Quantity
ORDER2
ItemCode
Quantity
ORDER3
ItemCode
Quantity
ORDER4
ItemCode
Quantity
ORDER5
ItemCode
Quantity
Payment
Inquiry
 

After the content is confirmed by the subsequent page, it is possible to
transmit.

現在地:トップページ国内からのご注文(OrdersformJapan)